Last month, we noticed the UPS Store on 10th Ave between 48th & 49th Streets was closed. A letter on the window – which has since been removed – explained that the closure was because the greater UPS Store franchise had forced them to close their individual spot.
Turns out that wasn’t the only one to get shut down. On W 57th St, the UPS Store between 8th & 9th Aves was also shut down without warning, and as you’d expect people are not happy. People with mailboxes in the store have been unable to retrieve their mail, and from all reports nobody with anything to do with UPS has responded to inquiries or complaints.
So people are taking matters into their own hands.
Funnily enough, the comments section in our previous post has more-or-less become the unofficial forum for customers to share their progress with the store, Consumer Affairs, etc. We’re glad we can help!
Meanwhile, offline, people have also begun covering the windows of the store with all sorts of letters and notes about the closure:
(Extra points to FedEx for leaving a failed delivery slip on the door…it’s good to see some humor in all this)
Here’s a helpful listing of all the phone numbers you might need if you’re trying to get mail from the place:
There’s even one giving people (roundabout) directions to the comments on the other post, which is flattering:
The store in question:
If you’ve had any troubles or experiences with these UPS stores, head over to the other post to find out the community’s progress so far and to share your experiences with your fellow neighbors. I’m sure they’d appreciate it. We’re also going to be updating that page with any extra information we can on the situation.
One way or another, hopefully this all gets sorted out soon…